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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I forgot my apple ID and password how do I retrive them. I

Customer Question

I forgot my apple ID and password ***** do I retrive them
JA: When did you last reset your Apple ID or password?
Customer: I dont remember
JA: Have you installed any updates recently?
Customer: No. tried to install square yesterday but could not do it without ID and password
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: Mac
Expert:  Ashik replied 11 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Apple ID/iCloud ID would be your email address you registered with your device.

If you don't remember your Apple ID, then you can find it from

here --> https://iforgot.apple.com/password/verify/appleid#!&section=appleid

If you don't remember the password, then you have to reset the password. You can reset it from here (go to this website from your computer) --> https://iforgot.apple.com/

Go to the above website. Use the "Get an Email" method to reset the Apple ID. Apple will send the reset instructions to the recovery email you setup with your Apple ID. It would be your email registered with Apple, like Gmail, Yahoo etc. Open your email and you will see the email from Apple. Open it and follow the instructions to reset the password.

If that didn't work, then go to this site again --> https://iforgot.apple.com/

This time use the "Answer Security Questions" and answer the security questions there to reset your password.

Please let me know if that didn't work, so I will continue to help you

Customer: replied 11 months ago.
I do not know how I got to your site. I should not be charged the 25.00 This is very confusing. Please see that my 25.00 is refunded. This has not been of any help to me.
Customer: replied 11 months ago.
I need no further assistance from you
Expert:  Ashik replied 11 months ago.

Sorry. You can request refund from here --> http://ww2.justanswer.com/help/how-can-i-request-refund-0

Best Regards,

Ashik