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I'm sorry about the issue. Please try the following fix:
; Note: The steps must be done correctly; you may have to try a couple of times.
- If needed, please watch video instructions at the website below:
http://www.youtube.com/watch?v=x6FSHAp6fvkPlease reply at the box below to continue. Thank you,
Please let me know if there is any error or message, or if you are stuck at any step.
- Also, besides the iPad, do you have a Windows or Mac computer? If yes, what's the make / model of your computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,
Another solution: If you have the Find My iPad / iPhone app / option enabled on your iPad previously, then please try the following fix:
- If your iPad is not showing at the iCloud website, then you will need to use the first solution in my very first reply above.
- Also, if you 'd like to, I can connect remotely to your computer, so I can fix your iPad directly through your computer for you.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,
How are you? It's been about a week. Do you still need help with this issue and/or with anything else?