How do I connect my iphone
4s to itunes? My iphone is diabled and it says to connect to itunes,
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: I am not sure because I am helping my Dad with his iphone. His phone had a notice to update on 11-7-16 so he said ok and when done it asked for his Apple password. He tried a number of times to enter his password ***** success. (I think he tried too many times.) Now his phone just says: Iphone is disabled connect to itunes. I can't seem to get his phone to connect to itunes.
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: why do you want me to minimize you?
JA: Have you installed any updates recently?
Customer: Yes, my Dad installed an update today on his iphone 4s. I don't know what the update version was.
JA: What troubleshooting have you tried?
Customer: I have only tried to to shut the iphone off and then turn it back on.
JA: Anything else you want the Mac expert to know before I connect you?