I cannot be free of my old apple i phone 5!!!
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: I don't know what you mean by tat!!!
JA: Have you installed any updates recently?
Customer: I think that this morning they were talking of updating
JA: What troubleshooting have you tried?
Customer: My big problem is that although I have iphone
6 my old i phone 5 continues being part of my account. I friend of mine tried t buy the phone 5 from me and now she tells me that I have to delete everything, my own stuff, from that i phone 5 but WE are not able to.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I think that the person who sold me the i phone 6 didn't do a good job , in fact I fell that he did it on purpose