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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Did a update on my ipad, reset my password now it comes on

Customer Question

did a update on my ipad, reset my password ***** it comes on but they want and 6 number number that I have no idea what they want
JA: When did you last reset your username and password?
Customer: a couple days ago
JA: Have you installed any updates recently?
Customer: yes
JA: What troubleshooting have you tried?
Customer: what ever I know to do which is not much
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no I just want to be able to use my ipad again
Submitted: 10 months ago.
Category: Mac
Expert:  Richard replied 10 months ago.

Hi there and welcome

Can you tell me if you ever set this passcode before?

Please let me know