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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Its stuck in recovery mode and I tried to connect it to

Customer Question

its stuck in recovery mode and I tried to connect it to iTunes but kept getting error messages
JA: Just to clarify, how often have you been getting this particular message?
Customer: it happened yesterday so all day yesterday
JA: Have you installed any updates recently?
Customer: I saw an update and was trying to install it yesterday morning
JA: What troubleshooting have you tried?
Customer: noe none
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no that's all
Submitted: 11 months ago.
Category: Mac
Expert:  Ashik replied 11 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What exact error are you getting from iTunes ?

Are you using an Apple Mac or Windows computer ?

Expert:  Ashik replied 11 months ago.

Hello there, Do you still need help with this ?