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Pete, Computer Engineer
Category: Mac
Satisfied Customers: 17390
Experience:  Over 16 years of computer experience, CISCO certified
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I bought a. Ipad from a friend of a friend and I cannot get

Customer Question

I bought a. Ipad from a friend of a friend and I cannot get into it and can't find that person. How do I get into it to use it?
Submitted: 8 months ago.
Category: Mac
Customer: replied 8 months ago.
Can I make up my apple ID and password?
Expert:  Pete replied 8 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 8 months ago.

Yes, you can create a new Apple ID and password, and reset the iPad to use your new Apple account information.

Expert:  Pete replied 8 months ago.

To create a new Apple account, go to:

To reset the iPad and add your own account information, hold down the Home and Power buttons at the same time for 15 seconds whilst connected to a computer with iTunes.

iTunes will detect the iPad in recovery mode. Restoring the iPad using this method will make it like a brand new device.

Once it's finished you can sign in with your new Apple account.