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Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 17648
Experience:  Over 16 years of computer experience, CISCO certified
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Can't get my apple pass word. year ago, no, tried to go to

Customer Question

can't get my apple pass word.
JA: When did you last reset your username and password?
Customer: year ago
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: tried to go to questions and then online with no help
JA: Anything else you want the Mac expert to know before I connect you?
Customer: even tryed my apple watch, no help
Submitted: 9 months ago.
Category: Mac
Customer: replied 9 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 9 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 9 months ago.

To recover your Apple password, go to iforgot.apple.com

If you need remote assistance with this, please let me know and I'll be happy to help.

Pete.

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