How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 17913
Experience:  Over 16 years of computer experience, CISCO certified
Type Your Mac Question Here...
Pete is online now
A new question is answered every 9 seconds

My défice is fine but my eyesight has failed. I have nearly

Customer Question

My défice is fine but my eyesight has failed. I have nearly no sight in my right eye and I am unable to adjust the size of the print or fonts on my iPhone 5SE except in
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: Siera
JA: Have you installed any updates recently?
Customer: yes
JA: What troubleshooting have you tried?
Customer: I am trying to get to a Genius Bar in Manhattan but missed an appointment this morning in Wall Street and can not get through by phone or online to make another one closer to my home...I could go to any of the Manhattan stores...I think the Marathon may be my problem.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I now have a service dog to keep me from stumbling into walls.. I had corneal cell replacement in September so now I can see (except small print) but my depth perception is way off....
Submitted: 10 months ago.
Category: Mac
Expert:  Pete replied 10 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 10 months ago.

Yes, tomorrow's marathon will cause some delays.

To make a new appointment, please see: