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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I can't access my gmail, Google, yes, I'm not savvy enough

Customer Question

I can't access my gmail
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: Google
JA: Have you installed any updates recently?
Customer: yes
JA: What troubleshooting have you tried?
Customer: I'm not savvy enough to know any of that stuff.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Mac
Expert:  Jason Jones replied 10 months ago.

Hello,
I am the person that will be helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.