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Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 16199
Experience:  Several years of supporting Mac systems.
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My apple id and password need to be rset, years ago, yes

Customer Question

my apple id and password ***** to be rset
JA: When did you last reset your Apple ID or password?
Customer: years ago
JA: Have you installed any updates recently?
Customer: yes 10.1.1 today and now I cant open my phone
JA: What troubleshooting have you tried?
Customer: this
JA: Anything else you want the Mac expert to know before I connect you?
Customer: nope
Submitted: 9 months ago.
Category: Mac
Expert:  Jason Jones replied 9 months ago.

Hello,

My name is ***** ***** and I look forward to assisting you today.

Please, follow the instructions below:
- Click the following link: http://iforgot.apple.com/
- If you remember your Apple ID, enter it on the site and click Next. If you do not, click the "Forgot your Apple ID" link.
- Fill out all of the requested information on the resulting screens and continue.

Once all of the information is sent out, you will be given your Apple ID and be given the option to reset your password.

One quick note: This is my job; however, I only get credit for my time, if you rate my help with 3 Stars or more. I would prefer a 5 star rating, if you are satisfied. If you are not happy with my answer below, please let me know so we can continue.

I look forward to your next message below or your rating on the top of this page (choosing of number of Stars and clicking the Submit button)

Please, do not forget to rate my help on this page.

Thank you again,
- Jason

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with "For ***** ***** Only!"

My Profile page:

http://JasonFixedit.com

Expert:  Jason Jones replied 9 months ago.

Hello,
Is there anything else I can help you with today? If so, please let me know. If that is all for now, please do not forget to rate my help on top of this page.
Thank you,
Jason

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