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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My new IPad does not recognize my password. How can I change

Customer Question

My new IPad does not recognize my password. How can I change it?
JA: When did you last reset your username and password?
Customer: I just got it yesterday
JA: Have you installed any updates recently?
Customer: No. I charged it overnight and this morning the password ***** work.
JA: What troubleshooting have you tried?
Customer: Nothing
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No that's all.
Submitted: 11 months ago.
Category: Mac
Expert:  Ashik replied 11 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What exact password ***** ***** asking for ? Is it asking for 4 or 6 digit passcode ?