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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I synced my new phone and lost all recent photos i had no

Customer Question

i synced my new phone and lost all recent photos i had no back up of these recent photos
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: the latest ios
JA: Have you installed any updates recently?
Customer: i think the latest ios update only
JA: What troubleshooting have you tried?
Customer: tried using wondershare software - but it doesn't locate the recent photos - only oler ones
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no thanks - just how to restore the recent photos that got lost during the sync
Submitted: 10 months ago.
Category: Mac
Expert:  Richard replied 10 months ago.

Hi there and welcome

What exactly did you synch the phone with? iTunes?

Customer: replied 10 months ago.
itunes
Expert:  Richard replied 10 months ago.

thanks

Can you click on my link below

www.icloud.com

Sign in with your Apple ID and tell me if you see your photos there please

Customer: replied 10 months ago.
i have an australian phone so can't securely connect with you
Customer: replied 10 months ago.
i do not have an icloud link to the iphone 7
Expert:  Richard replied 10 months ago.

Thats ok, can you do the last instructions I gave please.

Just check it in case as you will have an Apple ID