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I'm sorry about the issue. When did this issue first occur?
Was there any change or update recently to your iPad that may have caused this issue?
Does it show an email address or part of an email address, such as firstname.lastname@example.org or t****@y****.com, etc.? If yes, do you know that full email address?
Please reply at the box below. Thank you,
Besides the iPad, do you also have a Windows or Mac computer? And/or what's the make / model of your computer, if you have one?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
Do you still need assistance with this?
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