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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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After the latest software upgrade my -iphone 6 has the

Customer Question

After the latest software upgrade my -iphone 6 has the ringer image frozen on the screen with no sound - i.e no bars
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: ios
JA: Have you installed any updates recently?
Customer: yes
JA: What troubleshooting have you tried?
Customer: reboot phone several times
JA: Anything else you want the Mac expert to know before I connect you?
Customer: It is not a mac it is an iphone
Submitted: 10 months ago.
Category: Mac
Expert:  Richard replied 10 months ago.

Hi there and welcome

How exactly did you reboot the iPhone?

Please let me know

Customer: replied 10 months ago.
Your answer was of no use and I rejected your offer of a free trial. Please cancel all charges!
Expert:  Richard replied 10 months ago.

ok, though no answer was given, I only asked a question.

All the best