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I'm sorry about the issue. Are you having issue with your Apple iPhone?
When you press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, does the Apple logo appears on the screen?
Please reply at the box below. Thank you,
Do you also have the iTunes program on a Windows or Mac computer? If yes, can you open the iTunes program on the computer, then connect your Apple device to the computer, then check?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,