Hello Mike,,, how are you doing? I recently had gone into an Apple Store and was told that my lost contacts during a update on my iPhone 5
couldn't be restored due to not backing up n icloud
or itunes I am asking again due to some information on the internet stating that there may be a way
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: Oh Pearl, I'm so sorry about referring to you as Mike I am not aware, Please inform me to how I might find this information that you're asking.
JA: Have you installed any updates recently?
Customer: On my iPhone
JA: What troubleshooting have you tried?
Customer: On my phone or on my Dell laptop? I am not tech savvy
JA: Anything else you want the Mac expert to know before I connect you?
Customer: Thank you Pearl