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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have a iPhone 4 forgot the passcode, not sure, no I just

Customer Question

I have a iPhone 4 forgot the passcode
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: not sure
JA: Have you installed any updates recently?
Customer: no I just opened after a long time
JA: What troubleshooting have you tried?
Customer: i haven't tried anything
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Mac
Expert:  Richard replied 10 months ago.

Hi there and welcome

Is this the passcode to unlock the screen on the iPad?

Customer: replied 10 months ago.
iPhone 4.
Customer: replied 10 months ago.
i forgot the code
Customer: replied 10 months ago.
hello you there???
Expert:  Richard replied 10 months ago.


You will have to reset the iPhone, there is no other way to remove this.

To do the reset

Connect the phone to the computer and open itunes

Hold the power and home button down until you see

"iTunes has detected an iPhone in recovery mode..."

Click Restore Phone, let this complete and it should now work

Let me know the results please

Thank you