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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I bought a brand new Apple I phone yesterday and was told at

Customer Question

I bought a brand new Apple I phone yesterday and was told at the Apple shop to log in Rundle Place Adelaide the phone is not working properly when I left the Store I was given a business card with log in to Apple ID on the back where do I go to from here ? Barry Carlisle
JA: When did you last reset your Apple ID or password?
Customer: II don't think I have
JA: Have you installed any updates recently?
Customer: No
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the Mac expert to know before I connect you?
Customer: YES I am over 80 y/o and not to smart with this technolgy
Submitted: 10 months ago.
Category: Mac
Expert:  Kris R replied 10 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris R replied 10 months ago.


What is the issue you are having with your phone?