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Hello, what happens when you try to upload to the desktop?
Have you tried right clicking the folder and looking at the permissions?
May I connect with you remotely so I can have a look?
The remote session has a fixed fee which should be displayed on your end (I can't see any billing info from my end) and you have a 30 day guarantee in which you can obtain a full refund providing you're not happy with the outcome.The remote session is the safest option in this case as changing permissions incorrectly may lock you out from using the desktop all together.Would you like to give it a shot or would you prefer I give you textual instructions?