trying to watch purchased movies from iMovie
and we have to wait ages (maybe 45 mins) before it loads enough data to start playing the movie. Pretty unbearable. No such delay playing Netflix movies on the same config
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: It's a gen 4 AppleTV straight out of the box if that tells you which IOS?
JA: Have you installed any updates recently?
Customer: Have not installed any updates since purchase which was about 6 months ago. Usually we watch Netflix with no problems but have just started trying to watch from iMovie so dont know if it was ever any different.
JA: What troubleshooting have you tried?
Customer: Not much other than calling you guys. Only thing I have done is run speediest to check our download speed which is around 4 to 6 MbPS. Not great I know but seems to be just fine for Netflix streaming. I assumed iMove would be similarly OK?
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I just seek a solution. Should iMovie require some threshold download speed that is higher than Netfli?