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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I'm trying to install the new version of Adobe Flash Player

Customer Question

Hi. I'm trying to install the new version of Adobe Flash Player on my mac. I keep getting all the way through, only to get Application Initialization Error, with a Finish icon in the lower right corner. I click on it, and a new tab opens and we start the entire process again. What gives?
JA: How much experience do you have with this particular machine?
Customer: About five years worth.
JA: Have you installed any updates recently?
Customer: Not that I know of. And I've updated Flash Player every time Firefox cuts me off the old version.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Not that I can think of.
Submitted: 8 months ago.
Category: Mac
Expert:  Kris R replied 8 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris R replied 8 months ago.

What version of MAC are you running?

Customer: replied 8 months ago.
10.9.5
Customer: replied 8 months ago.
Are you still there? I didn't realize you'd asked me a question about which version I was running. I expected your answer to penetrate all the ads for premium memberships.
Customer: replied 8 months ago.
Hello?
Expert:  Kris R replied 8 months ago.

Yes, the system generate this. Please let me know when you are available to look.

Customer: replied 8 months ago.
Forget it. I called a friend who was able to help. I will be requesting a refund.
Expert:  Kris R replied 8 months ago.

Refund requested I am glad you got it working.

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