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I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Do you have Mac computer or iPad or iPhone or Windows computer, etc.?
Please reply at the box below. Thank you,
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
Yes, I'm here. Do you have Mac computer or iPad or iPhone or Windows computer, etc.? And/or what's the make / model of your device?
Thank you. Can you please confirm your full yahoo email address?
Can you go to the yahoo.com website and see if you can access your email there?
You can keep this tab / window open. You can bookmark this web page.
You can open a new tab / window.
Do you remember your exact email password (it is case-sensitive)?
1. So you go to the yahoo.com website, then there, you click on Mail
2, then you enter your yahoo email address, then you click on Next
3, then you enter your yahoo email password, then click on Sign in.
- Then what does it show next? Please let me know. Thank you,
Can you select the option you don't have the Account key? And/or when it asks for Account key, can you please let me know all the options below it? Thank you,