How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I would like an appt tomorrow morn re my 3 month old 6S

Customer Question

I would like an appt tomorrow morn re my 3 month old 6S iphone
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: Yosemite
JA: Have you installed any updates recently?
Customer: yes a couple of weeks ago but problem existed from time phone was new
JA: What troubleshooting have you tried?
Customer: I took it to Verizon store twice and they could not repair it so that had a refurb sent to my home because it was more than 14 days old.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No thanks
Submitted: 9 months ago.
Category: Mac
Expert:  Mike replied 9 months ago.

Hi, welcome to! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 9 months ago.

What is your zip code please?

Customer: replied 9 months ago.
I talked to Apple directly and do not need your assistance
Expert:  Mike replied 9 months ago.

OK, you asked a question I was just replying.