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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8997
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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The mail application keeps crashing. Sierra, not that I can

Customer Question

the mail application keeps crashing.
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: Sierra
JA: Have you installed any updates recently?
Customer: not that I can remember
JA: What troubleshooting have you tried?
Customer: I reinstalled the operating software and I tried opening it in safe mode.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: Mac
Expert:  Mike replied 11 months ago.

Hi, welcome to! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 11 months ago.

Try holding Shift when opening Mail, let me know

Expert:  Mike replied 11 months ago.

If it still crashes:

Open the Terminal app in Applications / Utilities copy and paste this line below in the spot after the dollar sign, then hit Return:

rm ~/Library/Containers/

Expert:  Mike replied 11 months ago.

Are you there!!???