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My screen is off center .has like an inch on right side. El

Customer Question
my screen is off center...
my screen is off center .has like an inch on right side
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: el capitan
JA: Have you installed any updates recently?
Customer: yes just now
JA: What troubleshooting have you tried?
Customer: rebooting...resetting pram
JA: Anything else you want the Mac expert to know before I connect you?
Customer: not that i can think of
Submitted: 1 year ago.Category: Mac
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Answered in 3 minutes by:
10/27/2016
Mac Support Specialist: David, Mac Support Specialist replied 1 year ago
David
David, Mac Support Specialist
Category: Mac
Satisfied Customers: 1,503
Experience: BSc H.Dip Apple Certified Professional
Verified

Hi my name is ***** ***** to Just Answer. I am reviewing your question and will reply ASAP.

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Customer reply replied 1 year ago
ok ty
Mac Support Specialist: David, Mac Support Specialist replied 1 year ago

Which type of Mac is it? iMac, portable, Mac mini?

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Customer reply replied 1 year ago
mac book pro retina
Mac Support Specialist: David, Mac Support Specialist replied 1 year ago

I would like to see what happens in Recovery Mode. To start up from macOS Recovery, hold down Command (⌘)-R immediately after turning on or restarting your Mac. Release when you see the Apple logo.

https://support.apple.com/HT201314

Let me know how it goes.

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Customer reply replied 1 year ago
no
Mac Support Specialist: David, Mac Support Specialist replied 1 year ago

Sorry?

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Mac Support Specialist: David, Mac Support Specialist replied 1 year ago

If you're worried about getting back to me, you can reply on another computer or device.

Restarting from Recovery Mode exits and returns to normal boot up.

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Mac Support Specialist: David, Mac Support Specialist replied 1 year ago

Are you there?

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Mac Support Specialist: Mike, Mac Medic replied 1 year ago
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,998
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.
Verified

1. Shut down the computer.

2. Plug in the power adapter to a power source, connecting it to the Mac if its not already connected.

3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time, if it starts up you held the power button before the other keys, try again.

4. Release all the keys and the power button at the same time.

5. Press the power button to turn on the computer.

6. Press and hold the Command-Option-P-R keys before the gray screen appears.

7. Hold the keys down until the computer restarts again at least twice.

8. Release the keys.

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Mac Support Specialist: Mike, Mac Medic replied 1 year ago

Did you try that?

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Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,998
8,998 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

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