OK so I downloaded Sierra ( dumb I know ) I am unable to access any of my iPhotos
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: Sierra for a couple of weeks
JA: Have you installed any updates recently?
Customer: When I try I get a message to say one of a few things - either this is not available in Australia or my Apple ID is not accepted because the product was bought by someone else or returned. Neither of these are the case.
JA: What troubleshooting have you tried?
Customer: I am a Dinosaur \
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No just to be able to access my photos would be great, I am not very good with trouble shooting.........too old!!!