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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Having trouble with my iPad Air...prompting me to sign into

Customer Question

Having trouble with my iPad Air...prompting me to sign into iTunes for the wrong apple ID - how can I fix it please?
JA: How old is your iPad, and what model are you using?
Customer: New iPad Air 2, just got but may have stuffed up when setting up...used wrong email but thought I had corrected it!
JA: Have you installed any updates recently?
Customer: Not on iPad but now have to try and download POS system app and can't do it as it keeps asking for wrong apple ID password
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 9 months ago.
Category: Mac
Expert:  Kris R replied 9 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris R replied 9 months ago.

Was this purchased from someone? Or did you buy this new?

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