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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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LOST OLD PHONE TO MAID PUTTING IN WASHING MACHINE. WISH TO

Customer Question

LOST OLD PHONE TO MAID PUTTING IN WASHING MACHINE. WISH TO BUY 7+. IS THERE ANY WAY TO RETRIEVE CONTACTS FROM OLD PHONE WHICH SEEMS DEAD. ?? CLOUD
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: NONE OLD PHONE WAS CLAMSHELL FROM SAMSUNG
JA: Have you installed any updates recently?
Customer: NO
JA: What troubleshooting have you tried?
Customer: DRIED FOR 3 DAYS AND TURNED ON. EVIDENCE OF POWER BUT CANNOT RETRIEVE CONTACTS
JA: Anything else you want the Mac expert to know before I connect you?
Customer: NOT CONCERNED ABOUT PRICE WOULD LIKE TO RETRIEVE CONTACTS AND ORDER NEW 7+
Submitted: 9 months ago.
Category: Mac
Expert:  tyroneboman replied 9 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Do you have an apple id?

You can reply to me here by typing in the box below please.