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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8996
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Migration assistant appears to be stuck, sierra, i had to

Customer Question

migration assistant appears to be stuck
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: sierra
JA: Have you installed any updates recently?
Customer: i had to upgrade the new mac to sierra in order for the migration assistant to work with my old mac
JA: What troubleshooting have you tried?
Customer: this happened yesterday so I canceled and restarted migration assistant then I let it go all night still 1 hr 44 min remaining for over an hour
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Mac
Expert:  Mike replied 9 months ago.

Hi, welcome to! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 9 months ago.

How are they connected?

Customer: replied 9 months ago.
Expert:  Mike replied 9 months ago.

OK I suggest you cancel that, then first check the old Mac's drive for errors.

Expert:  Mike replied 9 months ago.

What system is the old Mac running?

Customer: replied 9 months ago.
ok, anything else?
Expert:  Mike replied 9 months ago.

If the old Mac's drive is ok, then erase the new Mac's drive and reinstall Sierra then migrate at the end

Expert:  Mike replied 9 months ago.

Did you try that?

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