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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Having trouble logging on using Apple ID and password.

Customer Question

Having trouble logging on using Apple ID and password. Doesn't recognize answer to my pre set security questions. Recognizes my Apples ID, but won't let me enter a password. Also, appears to change my passwords at will without my knowledge. TRUSTING AS HELL.
Sends emails to a V.....@ email I no longer have,
Damn LOSING FAITH IN APLLES....going on for 3 days now. Can download apps or make changes to programs.
Can you help?
Submitted: 10 months ago.
Category: Mac
Expert:  Kris R replied 10 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris R replied 10 months ago.


As you have tried the recovery we could create you a new apple ID. Would this be OK?

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