Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Mac
This answer was rated:

I am having problems with iWeb. When I make an object a

Hyperlink, it disappears when the...
I am having problems with iWeb. When I make an object a Hyperlink, it disappears when the page is published and viewed in a browser. The cursor changes to a hand when I roll over it, but it is no longer visible. When I remove the hyperlink and re-publish, it reappears. I am running El Capitan.
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: Please look at the final sentence of my question. You will see that it says the following: I am running El Capitan.
JA: Have you installed any updates recently?
Customer: No.
JA: What troubleshooting have you tried?
Customer: I have tried different browsers. I have emptied the cache in both Safari and Chrome. No luck.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No.
Show More
Show Less
Ask Your Own Mac Question
Customer reply replied 1 year ago
I have tried this with graphic elements (rectangle, circle, etc.) and with text boxes. As long as they are not hyperlinks, they appear in the browser after publishing. But if I should enable the object as a hyperlink, it is no longer visible after publication. Please tell me how I can fix this without having to reinstall an old operating system. Thank you.
Customer reply replied 1 year ago
Old hyperlink objects that were created before moving to El Capitan work fine and are visible. However, when I take an old object and convert it to a hyperlink, it disappears. Evidently El Capitan does not allow iWeb to properly parse the code that is generated when a hyperlink is created causing it to disappear.
Answered in 13 hours by:
10/19/2016
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 18,589
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Mac Question

This is a known issue with El Capitan.

Can you try on a machine running a different OS and let me know if it works ok?

Ask Your Own Mac Question
Customer reply replied 1 year ago
No, I cannot. All of my web content, as well as all the graphic software I use to create it, is on my MacBook Air and I would be unable to manage it on another computer. In any case, all the computers I have access to are running either El Capitan or Sierra. I understand the iWeb is an orphaned program, but it seems there should be some sort of workaround. Here's one that I've discovered. 1) Design the object you wish become a hyperlink and put into place. 2) Do not make it a hyperlink. 3) Take a screenshot of the item using Cmd-Shft 4 while holding down the Cntrl key. 4) Paste (Cmd V) and place the pasted graphic image into place after removing the original. 5) Make the pasted object a hyperlink. This is kludgy, but it works. Now please send ME $5!

That is one workaround, another would be to use a different coloured background.

I am a user of this site just like you, I have nothing to do with the payments.

Pete.

Ask Your Own Mac Question
Customer reply replied 1 year ago
I was joking about the $5. I do not understand how changing the background colo(u)r would make a difference? To what color should I change it? Will changing the background allow me to make objects created in iWeb into hyperlinks without causing them to disappear? I'm afraid I don't get it. Kindly clarify. Thank you.

From reading your initial description, the hyperlink is not visible in a browser, but still exists - does it appear as white text on a white background, making it invisible?

Do you have a link to the website?

Ask Your Own Mac Question
Customer reply replied 1 year ago
It doesn't appear at all. It's invisible. When I rollover the cursor becomes a hand. Clicking at that point executes the hyperlink.

Do you have a link to the website so I can see the problem more clearly?

Ask Your Own Mac Question
Customer reply replied 1 year ago
Here's the link: http://www.pbifs.com/PBIFS/HOME.html. Scroll down to the lower left side of the page. There you will see two maroon rounded rectangle buttons. The lower one reads: "Click here to view a directory of our previous four seasons." Clicking this button will take you to another page at this site. If you roll your cursor to a spot directly below this button, you will observe that it turns into a hand. Clicking at this point will take you to the same page. The visible one is a screenshot that I pasted in and then made into a hyperlink. The second one is an object created in iWeb. A rounded rectangle fro the SHAPES menu, colored with a gradient, outlined with a white border, given a drop shadow and with the formatted text typed into the shape. If I publish at this point, the button will appear, but it will not be functional. If I convert it to a hyperlink and then publish the page, the button will NOT appear but it will be functional. Please let me know if I am being sufficiently clear in my description of the issue. Thank you.
Customer reply replied 1 year ago
If that link doesn't work, just type: pbifs.com into your browser.

Ok, cool site! I see the problem with the hyperlinks more clearly now.

Is this only happening with new links that you add to the site?

Is it only happening with some button types?

Ask Your Own Mac Question
Customer reply replied 1 year ago
I don't know. Yes, it is only happening with buttons created after upgrading to El Capitan. I'm not sure what you mean by button types. It is happening anytime I employ the hyperlink tool to an object I created in iWeb. That could be a text box or a shape. It does not happen to pasted-in bitmap graphics. It doesn't matter what type of hyperlink: Link to one of my pages, link to another website, link to an email. They all make the object disappear.

Ok, an option may be disabled or turned off..

Check the main menu iWeb > Preferences... and make sure that the third option 'Show text imaging indicator' is switched on.

Ask Your Own Mac Question

Or you could try linking only the text, not the text box.

If a background is needed, try using the color fill option, not the background fill.

If the linked text is over an image that is also linked, undo the image link.

If the link still disappears, try changing the font.

Ask Your Own Mac Question
Customer reply replied 1 year ago
Tried it and yes, the background button showed up but the hyperlinked text did not. I tried two other fonts, same result.
Customer reply replied 1 year ago
Visit the site and see what I mean. www.pbifs.com.

Ok, then iWeb is definitely not performing as it should when used with El Capitan!

I expect they are working on a fix for this glitch.

In the meantime, you have found a great workaround for this problem.

Ask Your Own Mac Question
Customer reply replied 1 year ago
I am certain that they (I presume you mean Apple) are NOT working on correcting this problem. This program was orphaned 3 years ago. The version I am using is 8 years old. We're on our own. Just like Pages '09 that with each new OS iteration becomes more and more broken. Too bad. Both iWeb and Pages '09 are great pieces of software. And there is very little out there to replace them.

I mean Apple should be working on a patch for El Capitan to reduce the conflict between OS X and any legacy apps.

Are you considering updating to Sierra?

Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 18,589
Experience: Over 16 years of computer experience, CISCO certified
Verified
Pete and 87 other Mac Specialists are ready to help you
Ask your own question now
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 18,589
18,589 Satisfied Customers
Experience: Over 16 years of computer experience, CISCO certified

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,553 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,386 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,993 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,482 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I need to know which version of iPhoto i have to download.
i need to know which version of iPhoto i have to download … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,247 satisfied customers
10.11.6 and on my Mac Pro 2009 running have iweb installed
10.11.6 and on my Mac Pro 2009 running have iweb installed on my iMac running elcappitan 10/10.5 i wondered if i updated to sierra would i web still function … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,993 satisfied customers
Text boxes with links now longer show up when publishing in
text boxes with links now longer show up when publishing in iweb … read more
Kris R
Kris R
IT Manager
Computing
2,422 satisfied customers
Help? My iweb website has disappeared.. Where can I locate
Help? My iweb website has disappeared.. Where can I locate my files to transfer them to another place? lucyblakestudio.com … read more
Dustin
Dustin
Support Technician
2,792 satisfied customers
I am having problems with iWeb. When I make an object a
I am having problems with iWeb. When I make an object a Hyperlink, it disappears when the page is published and viewed in a browser. The cursor changes to a hand when I roll over it, but it is no long… read more
Pete
Pete
Computer Engineer
18,589 satisfied customers
IWeb has stopped working because I updated to OS X 10.11.3
iWeb has stopped working because I updated to OS X 10.11.3 . I use iWeb for all my website uploads. I would like to move my iWeb files from one computer to another (Mac's). The files are invisible. I … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
429 satisfied customers
I am on MacBook Pro running OS 10.9.5. Did a required Safari
I am on MacBook Pro running OS 10.9.5. Did a required Safari update to 9.1 and now have a lot of links and sites that will not open..… read more
Mike
Mike
Mac Medic
Some college
8,553 satisfied customers
I am trying to delete a type error message from my iWeb
I am trying to delete a type error message from my iWeb page … read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
1,743 satisfied customers
I made a travel blog in iWeb back in 2006, and have done
Hi there Daniel, I made a travel blog in iWeb back in 2006, and have done nothing with it since. I now have the same macbook that it was produced on, which is still going strong and iWeb is still in m… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
1,743 satisfied customers
I have completed my Iweb site & want to publish it, I have
I have completed my Iweb site & want to publish it, I have ftp host info, but when I hit publish it only allows my to see Icloud. My friend help me set this up (possibly incorrectly) where I publish t… read more
Dustin
Dustin
Support Technician
2,792 satisfied customers
I used CSSMenuMaker to create a nav bar with drop down menus
I used CSSMenuMaker to create a nav bar with drop down menus but I can't figure out how to load the code into iWeb. Do you know how?… read more
Tom
Tom
3 years college
642 satisfied customers
I have a personal website that I made with iWeb and published
I have a personal website that I made with iWeb and published on mobile me. Now Mobile Me is closed and I don't know where to publish it so that I can send a link to potential clients. Help?… read more
Jesse
Jesse
Apple Consultant
Some College
111 satisfied customers
I used to use iweb for my web site but recently changed to
I used to use iweb for my web site but recently changed to Go Daddy. I am unable to publish the site because it keeps asking for things that are already filled out correctly. Can you help me with this… read more
Mike
Mike
Mac Medic
Some college
8,553 satisfied customers
I have been having difficulty getting the whole newsletter
I have been having difficulty getting the whole newsletter up on the website. The homepage went up and the face page for the newsletter. But the pdf of the newsletter will not load. It sends me a box … read more
Mike
Mike
Mac Medic
Some college
8,553 satisfied customers
Hi, I have publish to a new host provider using iWeb. I now
Hi, I have publish to a new host provider using iWeb. I now can't get the host provider's front page from opening up when I type in my web page of www.virginiasgarden.com.au It's there (see http://www… read more
Mike
Mike
Mac Medic
Some college
8,553 satisfied customers
Im trying to publish to a folder in iweb and I keep getting
I'm trying to publish to a folder in iweb and I keep getting "publish Error, an unknown error code has occurred". Any tips?… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,482 satisfied customers
I upgraded the system to lion and installed i life. Since
Hi, I upgraded the system to lion and installed i life. Since then iphoto would not open and ask for updating. imovie and iweb are working fine. I have been struggling with this for some time and woul… read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
How can I delete an Iweb site which I cannot access from the
How can I delete an Iweb site which I cannot access from the application. It was created about three years ago before an HD crash on a computer I no longer own. Also before Icloud. Address of site is … read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
989 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x