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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I just up dated my mac and with the up date quicken

Customer Question

I just up dated my mac and with the up date quicken essentials show up where did my old quicken go and can i get it back
JA: How much experience do you have with this particular machine?
Customer: had it for a numbers of years
JA: Have you installed any updates recently?
Customer: yes from apple
JA: What troubleshooting have you tried?
Customer: just look up applications to see if old quicken app was therer
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no just want my old accounts back
Submitted: 9 months ago.
Category: Mac
Expert:  Mike replied 9 months ago.

Hi, welcome to! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 9 months ago.

Updating should not remove any applications. Did you do a search for Quicken?

Customer: replied 9 months ago.
lot folders show up
Expert:  Mike replied 9 months ago.

OK I can't really see that of course I can help you by remote

Customer: replied 9 months ago.
Does the 38 include the 25 already charged
Expert:  Mike replied 9 months ago.

I am just a user on this site, just like you. I know nothing about your account, customer service would be happy to help you. Select the link below. Let me know if you wish to continue.

Expert:  Mike replied 9 months ago.

Do you still need help?

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