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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8991
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Upgraded too often. need validation code, mac 10.58, yes, i

Customer Question

upgraded too often. need validation code
JA: What kind of computer do you have?
Customer: mac 10.58
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: i bought a new mac and transferred authorization code from the one i am writing to you on. discovered quark 7 dosnt work on new macs so we bought the 2016 version and installed. no problem their. but tried to reinstall quark7 on our older mac and evidently goofed somewhere along the line.
Submitted: 9 months ago.
Category: Mac
Expert:  Mike replied 9 months ago.

Hi, welcome to! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 9 months ago.

Use App Cleaner to completley remove Quark 7 then try again:

Expert:  Mike replied 9 months ago.

Did you try that?

Customer: replied 8 months ago.
Cannot validate my older quark 7 after deleting and reinstalling. Finally inquired with quark and was in informed that I needed an activation overide. Now what??
Expert:  Mike replied 8 months ago.

OK so they gave you that override I don't understand, isn't that something they have to do on their end?

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