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Either my Apple ID or password is incorrect. I do not know
Either my Apple ID or password ***** ***** I do not know which and I need help because I need to sign up on Uber immediately how do I find which is incorrect and how do I correct it? … read more
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David L.
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I am trying unsuccessfully to. transfer adobe acrobat pro
I am trying unsuccessfully to. transfer adobe acrobat pro from old Mac to new Mac..... where do I find my license key code … read more
Justin Johnson
Justin Johnson
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I have an 8-year old macbook, for which i never set a
Hi. I have an 8-year old macbook, for which i never set a password.The battery died on me, and when i plugged it in and started it up, i'm being asked for a username and password. it's such an old mac… read more
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forgot my adobe password---how do i load without a password … read more
Mike
Mike
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I just up-graded my Mac System from Leopard V10.6.8 to El
I just up-graded my Mac System from Leopard V10.6.8 to El Capitan V10.11.3 I was using for the past 6 years Adobe Photoshop Lightroom V1.1 on my Mac V10.6.8 after I up-graded to my El Capitan V10.11.3… read more
IT Miro
IT Miro
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Hello, My system crashed some time ago, and since then I haven't been able to load adobe flash player. I've tried every password ***** my book and none work, and I don't remember the last one that did… read more
Mike
Mike
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I also have access to a newer iMac G4 given by a friend. Unfortunately
I also have access to a newer iMac G4 given by a friend. Unfortunately some of the software, notably Safari and Adobe Flash, are old versions and give problems. Whenever I have tried to update these, … read more
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When I try to install new programs my Mac (OS X) asks for my
When I try to install new programs my Mac (OS X) asks for my password, I type it in but I can't install any new programs. Any ideas?? For example, I try to download Adobe - this happens or an update t… read more
Jinsmn
Jinsmn
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Engineer John C.
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Mr. Clark
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robgranholm
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Joseph
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I have Adobe Photoshop Elements on my Mac laptop, which
I have Adobe Photoshop Elements on my Mac laptop, which has been working correctly since installation about 18 months ago. Yesterday I found a message telling me that " licensing for this product has … read more
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Jason
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I have used quicken with 2008 windows, my eye site has deminished and I would like to use my Mac with larger print. I do not remember my user number or my password XXXXX everything I try will not go t… read more
John P
John P
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Mac Lost Files Problem The Mac was a passed from one non-Mac
Mac Lost Files Problem The Mac was a passed from one non-Mac user to another and in exchanging ownership, the name of the System Administrator was typed over and replaced by another name. The computer… read more
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Dan - Master Tech
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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