Hi I have a 9 year old Mac G5
and it has been a work horse. Today is the first day of trouble. It turns on, Chimes but I'm looking at a apple screen with the wheel below it spinning. ??? I zapped the PRAM and it chimed a second time but will not take me to the finder screen. Thanks!!! John Q****
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: IOS 10.5.8
JA: Have you installed any updates recently?
Customer: None in a few years...
JA: What troubleshooting have you tried?
Customer: Unplugging, restarting in safe mode with shift key down. Fans went crazy loud once that was done. I shut it down and it started back up with a chime but still stuck on apple screen.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: That is it thanks.