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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I used a site called funky photo last night and this morning

Customer Question

i used a site called funky photo last night and this morning i have no emails and entourage and its asking me to set up a new account? Ive obviously clicked something?
JA: Have you contacted anyone about your account?
Customer: No. Not sure who i contact? I can't send or receive?
JA: Have you installed any updates recently?
Customer: no. But this must be connected to me using this new app last night. The email face looks slightly different so i think i have just pressed something. Not sure what to do?
JA: What troubleshooting have you tried?
Customer: I run a film and audio visual organisation with hackney youth. Will be lost with out all my emails!!!! I have tried troubleshot on line but can't work any of the answers out? not connecting with my situation? Do I set up again?
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I can't send or receive because it wants me set up a new account? Not sure what to do and panicking here. all my work is in those emails
Submitted: 11 months ago.
Category: Mac
Expert:  Richard replied 11 months ago.

Hi there and welcome

Can you tell me please which version of Entourage you use?

Thank you