Or have you tried my solution in my first reply above? Here is the solution again:
1. Your Apple ID is the email address associated with your iPad.
2. Now to reset your Apple ID account password, please click on the Apple website below:
, then there, enter the email address associated with your iPad, then click on Continue and follow the instructions there in order to reset your Apple ID account password, then check.
- If there is still any issue, please let me know the email address or part of the email address, such as [email protected]****.com, currently showing on your iPad's screen? Please tell me everything showing on the iPad's screen.
- By the way, if you have a Windows or Mac computer, you can connect your iPad to your computer, then I can connect remotely to your computer, so I can fix your iPad directly through your computer for you.
Please type at the box below, then click on the Send button below to communicate with me, so I can help further; we guarantee our service. Thank you,