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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Itunes account, i redeemed 2 gift card into an apple account

Customer Question

itunes account
JA: Have you contacted anyone about your account?
Customer: i redeemed 2 gift card into an apple account that is new and disabled.
JA: Have you installed any updates recently?
Customer: no it's a new account
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Mac
Expert:  Josh replied 9 months ago.


Did you purchase the gift cards?

Customer: replied 9 months ago.
i did. And loaded it into a disabled itunes account.. How do i have it sent to another
Expert:  Josh replied 9 months ago.

It is not possible to move the funds once they are loaded to an account. Why was the account disabled?