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Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 10832
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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I am getting the message that my mac has run out of

Customer Question

I am getting the message that my mac has run out of application memory and I have to force quit. What to do
JA: How much experience do you have with this particular machine?
Customer: I've owned it for about 20 months
JA: Have you installed any updates recently?
Customer: yes
JA: What troubleshooting have you tried?
Customer: cleaned out trash
JA: Anything else you want the Mac expert to know before I connect you?
Customer: updated safari and chrome and cleaned it
Submitted: 9 months ago.
Category: Mac
Expert:  Ashik replied 9 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Go to Apple menu > About This Mac and click Storage. How much Storage is left there ?

Customer: replied 9 months ago.
storage 64.77 GB of 120.15 GB apps 53; photos 6.21; movies 4.46
audio 1.3
Expert:  Ashik replied 9 months ago.

You have enough space on the drive. So you are running out RAM.

We can try some basic troubleshooting steps and see if it works or not.

First reset the PRAM and NVRAM of your Mac. Follow the steps below to reset the PRAM and NVRAM

Shut down your Mac

Restart and immediately hold down Command,Option,P and R keys at the same time

Hold the keys down until the computer restarts and you hear the startup sound for two or three times.

Release the keys and let the Mac boot up.

If that didn't work,then restart your Mac and immediately hold down Shift key on your keyboard for 15 seconds and this will boot into Safe Mode. Does it work in safe mode ?

Please let me know if that didn't work, so we can continue troubleshooting.

Customer: replied 9 months ago.
now what?
Expert:  Ashik replied 9 months ago.

Now restart normally and see if you are getting the error

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