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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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How do I reset passcode

Customer Question

how do I reset passcode
Submitted: 9 months ago.
Category: Mac
Expert:  GeekGal replied 9 months ago.

Hi there Joe. I'm sorry that you're having this problem. I will do my best to help.

Reset Apple Password – if you know your apple id

Let’s begin going to!&section=password

When the webpage opens enter the email address that you use to login to your ipad with. Click next.

Now, choose to either have instructions sent to you via email, or choose "answer security questions" whichever you prefer. This should allow you to regain access to your account.

If you aren't sure what your Apple ID is:

1. Let’s begin by going to!&section=appleid

2. When the webpage opens enter the email address that you use to login to your ipad with.

3. If you do not know your id click on "FORGOT APPLE ID" then click next and enter your first name, last name, and email address. Your user id will be emailed to that address.

Please give this a try and let em know the results. If you have any problems, please let me know exactly which step causes you a problem.

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