How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

My iPad has an activation lock and I don't know my id or

Customer Question

my iPad has an activation lock and I don't know my id or password
Submitted: 9 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 9 months ago.

Hi,

I'm sorry about the issue. What is the email address (or part of the email address), such as [email protected]****.com, currently showing on your iPad's screen?

Besides the iPad, do you also have a windows xp, vista, or 7, or 8, 10 computer, or a mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Mac Tech replied 9 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Related Mac Questions