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Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 38524
Experience:  IT Engineer for over 15 years
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My iPad won't do anything but display the itunes logo and

Customer Question

My iPad won't do anything but display the itunes logo and what looks like a charging cord
Submitted: 1 year ago.
Category: Mac
Expert:  Richard replied 1 year ago.

Hi there Debb and welcome

This means it needs to connect to iTunes on your computer and install the software.

Can you connect it to your computer, then open itunes, it will indicate a message it needs to be restored, then let it do this and it should then function

Let me know please how you go