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Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 36603
Experience:  IT Engineer for over 15 years
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I tried getting Siri last night and instead got these blue

Customer Question

Hi, I tried getting Siri last night and instead got these blue outline boxes popping up in a rhythmic fashion and they won't come off. Help, please.
JA: What kind of computer do you have?
Customer: Imac
JA: Have you installed any updates recently?
Customer: No, when I tried to get Siri, I think I held down the key too long, so I think it has something to do with tha t
JA: Anything else you want the computer expert to know before I connect you?
Customer: Yes
I'm not on my iMac, I'm on my iPad, and the blue lines just showed up again and they are ticking, like before.
Submitted: 10 months ago.
Category: Mac
Expert:  Richard replied 10 months ago.

Hi there and welcome

Can you please hold the home and power buttons down for about 10 seconds until you see the Apple Logo then release.

Let the iPad restart and tell me if it is now functioning correctly please.