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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I can't download Adobe Flash player, OS X El Capitan

Customer Question

I can't download Adobe Flash player
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: OS X El Capitan 10.11.5
JA: Have you installed any updates recently?
Customer: No
JA: What troubleshooting have you tried?
Customer: Asking you for help and having to pay for it. It shows the download in my download file, but it only allows me to install the app and not the program
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I have been in contact with Ashik. I would like to reconnect with him
Submitted: 10 months ago.
Category: Mac
Expert:  Josh replied 10 months ago.


Would you be okay if I connected to your computer to view and fix the issue?

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