How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I bought a new ipad. I am trying to bring over my stuff from

Customer Question

I bought a new ipad. I am trying to bring over my stuff from old one. I am using icloud. I have erased all current & settings. I have restored from icloud. Then it keeps asking me to sign into i tunes for an old account that i do not have the password ***** When i go online to get the password ***** this old account it tells me it is not an apple account. I am going in circles.
Submitted: 10 months ago.
Category: Mac
Expert:  Kris R replied 10 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris R replied 10 months ago.

Are you there

Customer: replied 10 months ago.
Customer: replied 10 months ago.
are you there

Related Mac Questions