How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 37544
Experience:  IT Engineer for over 15 years
Type Your Mac Question Here...
Richard is online now
A new question is answered every 9 seconds

I Pad screen locked-up playing Words with Friends....seems

Customer Question

I Pad screen locked-up playing Words with Friends....seems completely frozen and will not accept input or let me log off.... How do you fix this to operate normally again ????
Bob***@******.*** (###) ###-####
Submitted: 1 year ago.
Category: Mac
Expert:  Richard replied 1 year ago.

Hi there Bob and welcome

Can you please hold the home and power buttons on the iPad for about 10 seconds until you see the apple logo, then release.

Let the iPad restart and it should function correctly again.

Let me know the results please.

Thank you