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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Not a Mac. Big frame around my cursor pointer after I used

Customer Question

Not a Mac. Big frame around my cursor pointer after I used shortcut ctl alt L
JA: Just to clarify, what's the model of your Mac, and what operating system are you running?
Customer: Not on a Mac. Using a PC. Win 8.
JA: Have you installed any updates recently?
Customer: Yes, updated the mouse driver after the problem. Have restarted the computer. Others say it's the magnifier turned on. It is no on.
JA: What troubleshooting have you tried?
Customer: Just the access dialog box for the mouse. Should I uninstall the mouse?
JA: Anything else you want the Mac expert to know before I connect you?
Customer: What is the fee?
JA: You just pay a $5 deposit now and the rest only when you get a reply from the Mac Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.
Customer: I will decline. I'm cautious about sending cc info. Thank you very much.
Submitted: 11 months ago.
Category: Mac
Expert:  Richard replied 11 months ago.

Hi there and welcome

Can you tell me please in which program you used CTRL + L ?

Please let me know

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