How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

Unable to open mail on my mac desktop, Had it for over a

Customer Question

unable to open mail on my mac desktop
JA: How much experience do you have with this particular machine?
Customer: Had it for over a year.
JA: Have you installed any updates recently?
Customer: yes OS X EL CAPTIAN 10.11.6
JA: What troubleshooting have you tried?
JA: Anything else you want the Mac expert to know before I connect you?
Customer: NO
Submitted: 1 year ago.
Category: Mac
Expert:  technicalcat replied 1 year ago.

Hello, and thank you for using this service.

Sorry to hear you are having trouble. I will help you now.

Please tell me more details on the problem. are you getting any errors or messages when you try to open your mail?