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hongkongpom
hongkongpom, Computer Support Specialist
Category: Mac
Satisfied Customers: 1286
Experience:  Microsoft Certified Desktop Support Technician since 2007
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I have MS office for Mac. re my Outlook 2016. i just

Customer Question

I have MS office for Mac. re my Outlook 2016. i just installed it, replacing my previous outlook 2011. however, afterwards, my search function does not work anymore. when i search on outlook, it always returns no content found. any ideas?
Submitted: 10 months ago.
Category: Mac
Expert:  Cody replied 10 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 10 months ago.

Indexing may not be done yet, I would check on it again tomorrow to see if you see the same results.

Leave your Outlook open during that time too.

Customer: replied 10 months ago.
Outlook was installed and was open on and off for 5 days. Search still not working.
Expert:  Cody replied 10 months ago.

I will open this up to see if any other expert has an idea on what is going on.

Expert:  hongkongpom replied 10 months ago.

Hello please try unticking Outlook from the indexing option as shown in this blog

​If still no joy, please try creating a new profile and then create a new email account.

​Please report back.

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